Contact-Us-Help
Please note that we DO NOT offer direct services or make recommendations for human service programs
Account, Posting or Administrative questions (e.g. Registration, Job Posting etc.)
Customer Support Email: ConnectVA@CFRichmond.org
What is ConnectVA?
ConnectVA.org is a service for the nonprofit sector by the Community Foundation for a greater Richmond. Learn more about ConnectVA on our About Us page.
What can I do with my ConnectVA registration?
Register for FREE to:
- Stay up-to-date on posts (jobs, events, funding announcements) on the site
- Post an event for your Organization
- Post a job for your Organization*
- Share a funding announcement on the Funding Forum (funders only)
*Fees may be associated with these features
How do I register on ConnectVA?
There are 2 registration types on ConnectVA: Individual or Organization Registration.
Individual
Individual registration allows users to:
- share a Funding Announcement (limited to Funding Organizations)
- receive the ConnectVA Update
Steps to getting started:
1) Register on ConnectVA with your name and current email address (top right teal button)
2) Sign in with the password and link sent to your email (check your junk!)
Organization
Currently, only registered nonprofits that provide most of their services in the Community Foundation’s service area (the Greater Richmond region and the Middle Peninsula/Northern Neck) are eligible for a ConnectVA profile/account. With the ConnectVA Profile and as an Organization Admin of this profile you can:
- post jobs & events on behalf of your organization
- share a Funding Announcement (limited to Funding Organizations)
- receive the ConnectVA Update
- manage your organization’s profile information, including a general description, contact information, mission, classification, location, and donation page
Steps to Registering as an Organization Admin:
1) Register as an Individual:
- Register on ConnectVA with your name and current email address (top right teal button)
- Sign in with the password and link sent to your email (check your junk!)
2) Apply for an Organization Profile
- Search the site to see if your organization already exists on ConnectVA using the search box in the upper right-hand corner of the homepage.
If your organization DOES NOT EXIST
- Open your dashboard (expand lime green button on left) and click “APPLY FOR AN ORGANIZATION”
- Submit the information requested and wait for approval from the ConnectVA administrator
- If your organization DOES EXIST do not create a duplicate organization profile. Instead, you should request to become an admin of the existing profile. See “How can I be added as an admin if my organization is already registered on ConnectVA?” below.
- If there are no current admins for your organization or the current admins are outdated, contact us and we can assist you.
Can an organization have multiple admins?
YES! An organization can have an unlimited number of Admins who will all be able to manage the profile and add/post information on the site.
How can I be added as an admin if my organization is already registered on ConnectVA?
If your organization is already profiled on ConnectVA do not create a duplicate organization profile. Instead, you should request to become an admin of the existing profile. Once you are an admin, you can make changes to profile information and post jobs and events on behalf of the organization. We encourage multiple admins per organization profile if appropriate.
If you’ve searched the site (search box in upper right hand corner) and your organization DOES EXIST
- 1) Click on your organization name that was populated from the search box to reach your current profile
- 2) Click on “Request Membership” and add any comments to send with your request
- 3) Click “Send Request” and an email will be sent to the current admins of your organization for approval
If there are no current admins for your organization or the current admins are outdated, contact us and we can assist you.
I forgot my password. How do I get a new one?
If you’ve forgotten or lost your password, click on Forget your password? on the Register/Login page (top right blue button that says “Register/Log In). Then, enter your username or e-mail address and click on Get New Password. You will then receive an e-mail with a link to create a new password.
What is my dashboard and how do I access it?
Your own personal “pop-out” dashboard is where you can manage your Member and Organization profiles, as well as other appropriate Admin features like adding a job or an event.
- Click the Expand button to display your Dashboard
- To make your Dashboard not visible, simply click the Close button
How do I change my password from the system-generated password I first signed in with?
If you’ve already signed in with your system-generated password, but wish to change it, while logged in, expand your dashboard. Then, click on Go to Your Profile. Click on the Settings tab. Enter your current password, and then enter and repeat your desired new password. Be sure to enter a strong, secure password. Click Save Changes.
How do I edit my personal profile?
- Expand your Dashboard on the Left hand side of your screen (green button)
- Click on Go To Your Profile and then click Edit
- You may now add/edit your Name, Phone Number, Primary Organization (Additional instruction below),Alternative/Social Media Sites (up to three), Street, City, Zip Code, and State
- You may also add a Profile Photo by clicking on Change Profile Photo
How do I change my member profile privacy settings?
- Expand your Dashboard on the Left hand side of your screen (green button)
- Click on Go To Your Profile and then click Edit
- Scroll down to the Profile Visibility Options
- You may now edit your visibility for all of your contact information and whether you’d like your profile to be indexed by search engines
How do I change my e-mail subscription settings?
As a ConnectVA registered user, you are automatically subscribed to the ConnectVA Update Emails. If you are not currently registered, you may register here.
To unsubscribe open that particular e-mail, scroll to the bottom of the e-mail, and click Unsubscribe and enter your e-mail. You cannot manage your e-mail subscriptions in your ConnectVA.org Profile. Note: If you will no longer be using your ConnectVA account, be sure to log in and delete your account from our website. This will unsubscribe you from e-mails and remove your Member Profile from the website.
How do I manage/update my organization profile?
While logged in, with your Dashboard expanded, click on Manage Organization. You will see your Organization(s) listed and you may click on the Organization’s name to begin editing details, job postings, etc. You should see a tab shaded in blue called Manage.. Admins have the rights to manage all Organization content, Jobs, Events, Add/Manage Members, etc. There can be more than one Admin of an Organization.
How do I post a job?
Who can post a job on ConnectVA?
The ConnectVA Job Finder is reserved for job postings by registered Virginia nonprofits. As of April 2022, registered nonprofits that provide most of their services in the Community Foundation’s service area (the Greater Richmond region and the Middle Peninsula/Northern Neck) are only allowed to apply for an organization account, however, those outside this eligibility criteria that already have an account are permitted to post. If you are a consulting firm wanting to post on behalf of a nonprofit, please contact us and we will add you as an admin to the nonprofit organization’s profile to do so.
How much does it cost?
Job postings are $55 per listing for 30 days.
Getting Started:
If you would like to post a nonprofit position on ConnectVA, you will first need to Register or login (see instructions above). *You can only post a Job if you are registered as an Admin of an Eligible Organization. If you just applied for an organization listing, you will need to wait for ConnectVA staff to approve the listing before proceeding with posting the job.
Posting Categories in the Job Finder Include:
- Freelance
- Full Time
- Internship
- Part Time
- Temporary
To Post a Job:
Once logged in, Expand your Dashboard, and click on Post Job. Add Title, Location, Posting Organization, Description, Job Classification, Required Qualifications, Job Locality, Job Benefits, Job Type, Salary (not required, but recommended), How to Apply (not required, but recommended), and Website (optional). Click Preview.
Review your Job Posting and Edit Listing, if needed, or proceed to Pay for Listing. You may now enter your Credit Card information and submit payment.
Once payment is successfully submitted, you (and job seekers!) will be able to view your posted job. You also have the option to Share your Job Posting on social media or via e-mail. Jobs will be displayed publicly within your Organization Profile and in the Job Finder.
How do I edit my job listing?
To edit or delete your job posting:
- While logged in, click on Manage Organization, and click on your organization.
- In your organization profile options, click on the blue Manage tab. Then click on the blue Jobs tab on the second row.
- You should see your job(s) listed and have the option to edit/delete them.
How do I renew my job?
ConnectVA is the “go-to” place for nonprofit jobs in Greater Richmond. Our Job Finder allows users to post current job openings and for the thousands of visitors who visit ConnectVA to view them. Job postings are live for a 30-day period before expiring. If the position has not been filled or re-opens in the future, users must resubmit a new job posting.
How do I post an event in the community calendar?
If you would like to post an event on the ConnectVA Community Calendar, you will first need to Register or login. You can only post an event if you are an Admin of an Eligible Organization.
If you are not an Organization Admin:
1) follow these steps to become an Admin of an Organization then 2) follow the steps below to post your event.
If you are an Organization Admin:
Once logged in, Expand your Dashboard, and click on Add Event. Add Event Details, Event Categories, Event Image, Event Time & Date, Venue Details, Event Website, and Event Cost.
Review your entries and click Submit. You now have the option to View or Edit your Event, or Submit another Event. You have the option to Export your event to a Calendar (and other events) and to Share your Event via social media or e-mail.
Events will be displayed publicly within your Organization Profile and in the Events Calendar. Events are subject to removal by website administrators if inappropriate.
How do I edit my event listing?
- While logged in, click on Manage Organization, and click on your organization.
- In your organization profile options, click on the Manage tab. Then click on the Events tab.
- You should see some of your past and all of your current event(s) listed – and you have the option to edit/copy/delete them from here.
Funding Forum posting instructions, subscribing and rules of engagement
“How do I share a funding announcement?”
Posting Instructions: To share a Funding Announcement, you must register and sign in. Open your dashboard on the left and click “share a funding opportunity”. Scroll to the bottom of the page to “Create a New Topic”, entering the necessary information and clicking “Submit”.
“How do I edit or delete a funding announcement”?
Editing a Post: Navigate to the Funding Forum page and click on your post. In the top right corner of the post, you will see an option to edit it. While editing, you have the option to add modification notes, so readers are aware of your changes. You can also delete or close a post here.
“How can I receive updates on funding announcements?”
Subscribing to the Funding Forum: To receive instant updates when a Funding Announcement is posted, click “Subscribe” on the Funding Forum. All announcements will also be posted in the ConnectVA Update shared twice per week.
“What are the rules for posting on the Funding Forum?”
Funding Forum Rules of Engagement: Use of the Funding Forum is subject to our Terms & Conditions and by using the Funding Forum, you acknowledge and agree to the following rules:
- The Funding Forum is limited to announcements about grants and funding opportunities by local private, community, or corporate foundations or funders. This may include instructions and deadlines for grants, sponsorships, scholarships, fundraising or other funding opportunities
- Please do not post messages requesting funds or donations
- Behave responsibly and respectfully towards all users, respecting their values, viewpoints, feelings and rights
- Avoid conflict, acknowledge that differences of opinion and conflict often occur, and resolve any conflict constructively
- Statements, opinions and content on the Funding Forum are those of the individual users, not of ConnectVA, and ConnectVA does not endorse them
- ConnectVA does not moderate the Funding Forum but reserves the right to delete or edit any topic or post at any time, including but not limited to those posts that are deemed to be spam, contain malicious content, flagged by other users or be otherwise inappropriate
- We strongly encourage you to use plain text formatting and keep messages concise and easy to read
- ConnectVA does not allow anonymous posting; you must be registered and logged in to use the Funding Forum
The following kinds of messages or content are prohibited:
- Content or hyperlinks to content that is illegal, obscene, defamatory, threatening, offensive, inflammatory, controversial, untrue, inaccurate or overtly religious, ideological or politically partisan
- Confidential information or content that infringes on intellectual property rights
- Spam and solicitations
- Requests for donations or funding
- Advertisements for for-profit products and services
- Requests from or for volunteers (please visit HandsOn Greater Richmond), job openings or opportunities, event information or other irrelevant information
You agree that if you repeatedly or willfully violate these rules (or the Terms & Conditions), your right to use the Funding Forum or ConnectVA can be suspended or terminated.