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Cross Over Ministry, Inc.

Title Description Categories Date Posted
Communications Associate About CrossOver Healthcare Ministry: CrossOver Healthcare Ministry provides compassionate, high quality healthcare to the uninsured and medically underserved in our local community through the operation of two healthcare clinics; one in the City of Richmond and one in Henrico County. CrossOver is a 501(c)(3) non-profit organization that offers comprehensive healthcare services to its patients, including: primary care, specialty care, dental, vision, behavioral health, HIV/AIDS care, OB/GYN, medications and medications management, and social work case management. Position Summary: The Communications Associate works with the Director of Resource Development and Communications to develop and implement an annual strategic communications plan that leverages the CrossOver brand to support fundraising and outreach efforts. This position will manage print and digital communications to external and internal audiences, and will serve as the brand ambassador to ensure uniformity of the brand. Key Responsibilities of Position: • Develop and execute an annual strategic communications plan. • Assist in the development of donor engagement strategies and support innovative, proactive, and effective communications with various donor and stakeholder communities. • Serve as the brand ambassador to ensure consistent application of CrossOver’s brand and messaging platform across the organization. • Work with staff to collect and share stories and photos which demonstrate the impact of CrossOver. • Develop content for and manage email communications including but not limited to, weekly Sunday Snapshots. Work with the development team to ensure electronic appeals, volunteer updates, and other mass communications adhere to brand standards. Maintain up-to-date constituent email lists with contact information. • Manage, share, and develop content for all social media accounts. • Coordinate with the development team to identify needs and create collateral materials, presentations, and messaging specific to key audiences. • Design and update high-quality print and digital marketing materials, including press releases, informational brochures, annual report, photos, videos, and other digital content. • Manage and outsource the design of print materials to a third party graphic designer as needed. • Maintain a marketing budget and coordinate all printing of marketing materials. • Manage the website, including content creation and revision, and quality control checks to ensure accurate content and links. • Monitor analytics for the website and social media. • In collaboration with the development team, ensure that all grant obligations related to public relations and communications are fulfilled. • Develop and maintain an active media list. • Regularly attend and participate in Board of Directors meetings by distributing meeting packets, recording meeting minutes, and other needs as assigned. Fund Development Jul 10, 2019
Annual Fund Manager About CrossOver Healthcare Ministry: CrossOver Healthcare Ministry provides compassionate, high quality healthcare to the uninsured and medically underserved in our local community through the operation of two healthcare clinics; one in the City of Richmond and one in Henrico County. CrossOver is a 501(c)(3) non-profit organization that offers comprehensive healthcare services to its patients, including: primary care, specialty care, dental, vision, behavioral health, HIV/AIDS care, OB/GYN, medications and medications management, and social work case management. Position Summary: The Annual Fund Manager is responsible for individual gifts through direct mail, personal cultivation of small to mid-level donors, and oversight of operations involved with entering and processing gifts, and thanking donors. This position oversees the donor database and helps implement database policies and procedures to ensure data consistency and quality. This position will work with the development team and volunteers to lead efforts to develop and implement philanthropic strategies for the Annual Fund. As a member of the development team, this position will work to create a culture of philanthropy across the organization. Key Responsibilities of Position: Annual Fund Campaign • Create, implement, and evaluate the organization’s annual fund campaign, including mailings, appeals, and other relevant correspondences. • Identify, qualify, cultivate, solicit, and steward assigned portfolio of current and prospective donors. • Track interactions with donors, including follow-up action items, in the donor database. • Develop a robust monthly donor program. • Engage and monitor development staff and volunteers' stewardship of donors through personal thank you calls, hand written notes, etc. • Schedule and facilitate tours and meetings with donors and key stakeholders. • Manage direct mail including setting parameters for list generation and segmentation. Work collaboratively with the development team to create the theme and oversee the design. Oversee the budget and print, mail and fulfillment timelines with outside vendors. Establish and track metrics. • Regularly attend and participate in Development Committee meetings and workgroups. • Assist with the coordination of two annual donor stewardship events. Operations • Ensure effective and efficient utilization and management of donor database functions, including but not limited to, data entry, data quality, production of reports, acknowledgement letters, recurring gifts, and recording of interactions with donors. • Open and process mail, enter all donations, and produce and mail acknowledgement letters in adherence with mail process and gift acknowledgement policies. • Verify and record all matching gifts. • Provide senior leadership and other staff with reports and information needed to make informed, strategic decisions which impact fund development activities. • Develop and implement appropriate database policies. Develop and lead trainings on policies and database use for staff. • Work with the Administrative Coordinator to perform the monthly reconciliation Other Jul 10, 2019