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YWCA of Richmond

Title Description Categories Date Posted
CORPORATE PARTNERSHIP & EVENTS MANAGER SUMMARY Creates, cultivates and maintains a portfolio of corporate partnerships for YWCA Richmond, is the liaison for corporate volunteers, grants & sponsorships. Works with the development team to strengthen corporate communications, leads special events and cause marketing initiatives, supports corporate grant writing, reporting, manages in kind donations and cause marketing opportunities, stewardship. Represents the YWCA Richmond externally. DUTIES Essential Functions: (Essential functions may include, but are not limited to the functions listed below.) •Identify, establish and implement new long-term relationships with businesses that advance the mission of YWCA Richmond through positive and measurable efforts. •Develop and collaboratively implement a strategy for maintaining and managing a portfolio of high impact, long-term relationships with new and current YWCA Richmond business partners and corporate donors. •Provide input into the development of a strategic plan for the corporate and events fundraising campaign(s), including fundraising goals, budget recommendations, vendors, volunteer goals and timelines. •Manage and evaluate the effectiveness of the on-going corporate and event fundraising campaign(s), including fundraising efficiency (cost/expense), community engagement, event satisfaction, overall success of the campaign and suggest improvements. •Identify, establish and steward sponsors for YWCA Richmond signature public awareness and education campaigns and fundraising events. •Passionate about emerging leadership in the region. This role serves as staff liaison for the Young Women’s Leadership Alliance Committees as needed. Leads coordination efforts with support from development team. •Act as an on-site manager for in-kind donations, overseeing staff, donors, and volunteers to ensure satisfaction of participants, and resolutions of needs. •Develop positive corporate volunteer interactions through identification, recruitment, mentoring, and providing comprehensive support for volunteer leadership and participants to develop and achieve fundraising goals, while focusing on the mission of YWCA Richmond. •Supervise and implement program staff in service enterprise best practices with an emphasis on volunteer development and fundraising. •Use internal and external relationships to identify and execute corporate grant opportunities and subsequent reports and stewardship opportunities. Determine ROI on these relationships. •Connect with vendors to secure the best rate or donation of services needed. •Develop women’s leadership opportunities throughout the region and cultivates future stakeholders in YWCA’s mission. •Performs other related duties as assigned in order to move the mission and vision of the YWCA forward. Management May 22, 2019
CRISIS RESPONSE SERVICES MANAGER – FOR REGIONAL HOTLINE SUMMARY Scope: Provides oversight and leadership for a regional telephone crisis response as well as multiple supportive services and referrals for survivors of domestic and/or sexual violence, their families, friends, or community callers. This system of response also conducts initial screenings for imminent danger and assists clients with accessing hospital accompaniment, shelter, counseling, case management and/or other supportive services. DUTIES Essential Functions: (Essential functions may include, but are not limited to the functions listed below.) •Staff Administration & Oversight: Oversees the day-to-day operations of YWCA implemented regional crisis programming within the collaborative. Currently this includes the Greater Richmond Regional Hotline and supportive survivor services. Interviews, hires, trains, orients, and evaluates all hotline staff, student interns and new volunteers on hotline and supportive service protocols and procedures. Supervises all hotline staff directly and conducts regular meetings for all hotline staff, including full-time, part-time, temporary and relief. Oversees and provides on-call support to domestic and sexual violence operations systems. Provides occasional back up on-call directly to RHART requests when during established work hours. Maintains work environment for efficient and effective service implementation. Assures accurate and timely data collection as expected by grants and collaborative partners. Implements program evaluation and benchmarking strategies as prescribed by the collaborative and the Director of Crisis Response Services. Recommends relevant policies and protocols to the Director of Crisis Response Services. •Community Coordination and Engagement: Coordinates volunteer opportunities with the YWCA Development & Outreach Manager. Maintains strong, strategic relationships with local SDV agencies and other community partners to further enhance crisis and supportive service systems, as directed by the Director of CRS. Participates on committees, attends meetings, and conducts speaking engagements and trainings relevant to crisis services as a representative of the YWCA and the Collaborative, as directed by the Director of CRS. Oversees the data collection and process procedures for the Lethality Assessment Protocol with Richmond Police Department and Virginia Commonwealth University Campus Police. Coordinates internal and external communication concerning crisis response programming as directed by the Director of CRS. •Volunteer Coordination and Engagement: Develops and implements strategies to recruit and retain crisis response volunteers. Serves as Crisis Services Volunteer (HAV) Liaison to local hospital and law enforcement partners. Oversees systems that assure volunteer requirements are met and up-to-date Oversees systems that assure communication occurs with volunteers post response to receive feedback and provide support SUPERVISION The position reports to the Director of Crisis Response at the CRS Office. The Manager will supervise the Program Assistant and the Hotline Specialists. They will also have a physical presence at the Greater Richmond Regional Hotline, but represent the YWCA & Collaborative throughout the community, as designated by the Director. The Manager may be responsible for overseeing macro level intern(s) but will not have supervisory responsibilities for staff at any of the partner agencies. Management May 9, 2019