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Administrative Assistant

The READ Center

The READ Center provides literacy education to adults in the Greater Richmond region through classroom instruction and one-to-one tutoring. Students are 18 years of age and older and reside mainly in Richmond, Chesterfield and Henrico. Instruction includes reading, writing, math, and digital literacy skills for individuals who are reading below an 8th grade equivalent level.

Major Responsibilities
The Administrative Assistant is the face of the READ Center and serves as the first point of contact for students, teachers, tutors and visitors. The ideal candidate for this role is a “people person” who can juggle many tasks simultaneously while exuding patience and maintaining a calm, and professional demeanor. This individual is resourceful, able to think quickly to problem-solve. The Administrative Assistant exemplifies a relentless commitment to supporting our students no matter the obstacles. This position will have a variety of responsibilities, including but not limited to:

Office management

● Act as the front desk receptionist: welcome students, teachers, tutors and visitors; answer and direct all incoming phone calls and voice mail messages; respond to emails and contact form submissions from the website; act as first point of contact for all outside inquiries
● Maintain/manage Executive Director’s calendar, files, and correspondence
● Maintain all office calendars
● Take minutes at meetings
● Handle all incoming and outgoing mail
● Order office supplies; make all purchases required by staff and/or teachers
● Primary contact for all vendors, tele-com contractor, building management
● Pay bills, take deposits to the bank
● Run reports for Board meetings as needed
● Special event support as needed
● Reconcile credit card purchases
● Run online donation reports
● Manage all invoices and expenses as required by the bookkeeper

Student Intake process

● Complete student intake forms over the phone
● Register students for assessments
● Other tasks as requested by Program staff

Development assistance

● Use development database to enter donor information, run basic reports for staff and bookkeeper, create correspondence for donors
● Manage other donation platforms, individual donations, and online corporate matching donations.

Other tasks

● Serve as primary contact for staff for benefit information and conduct on-boarding of benefit information for new staff
● Other duties as requested

Required Qualifications:
Minimum Qualifications ● Excellent verbal and written communication skills ● Proven organization skills and attention to details ● Must demonstrate a commitment and ability to serve a diverse community ● Self-motivated and able to work individually and as part of a team ● Professional presence, compassionate and good listener ● Degree from accredited college or university a plus ● Experience managing a nonprofit office as coordinator or administrative assistant a plus ● Technology: possess working skills in the use of Microsoft Office products, Google Suite a plus, Outlook, Mail Chimp, communicate via email and video platforms, e.g. Zoom or Google Meet ● Familiarity with donor databases is a plus General Definition and Conditions of Work: Work requires sitting for sustained periods of time, walking and light lifting, up to 10 pounds.
$35,000 to $40,000
Benefits: Healthcare (health, dental, vision), generous PTO, simple IRA with 3% match
How to apply:
How to apply: Please send a resume and cover letter to by Friday, September 16th, 2022. No phone calls please.
Administrative & Office Support
Posting Organization:
The READ Center