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Director of Workforce Development

Church Hill Activities and Tutoring

Job Summary:
Church Hill Activities and Tutoring (CHAT) serves youth in the East End of Richmond and equips them to make life transforming decisions. Over the past fifteen years, we have served over 600 incredible youth in our community. We believe that every child is made in the image of God and has inherent dignity and worth. But, the cyclical forces of poverty that our students face attempt to deny this value and create barriers to relationships and resources. In spite of these challenges, we have Gospel hope for the future of our youth and city. We believe in the power of faith, community, and education to transform our community.

CHAT’s Workforce Development Program exists to prepare teens and young adults for the workforce, developing job skills, character, and career interests. There are four program areas including a screen printing studio – On Point Prints, a woodworking shop – Nehemiah’s Workshop, an urban garden – Legacy Garden, and a breakfast and lunch cafe – Front Porch Cafe. During the 2018-2019 academic year, these programs provided job training and work experience for 28 youth and generated combined annual revenue of $250,000 from product sales. The workforce team includes 4 program managers/coordinators along with 2 program assistants. The Director is responsible for the oversight of these people and programs focused on preparing, growing, and launching youth into the workforce.

In 2018, CHAT developed an organization-wide strategic plan that articulated 5-year goals and strategies for each of our programs. Our Workforce Development program has articulated 3 key goals to achieve By the end of our 5-year plan, we want to be in a place where we are:

Effectively training and preparing 50 students and young adults each year for long-term success in the workforce through a rigorous training curriculum and individualized professional development plans.
Creating significant work experience for those same 50 students annually through our small businesses.
Launching students into meaningful education and employment opportunities that lead to stable and productive careers.

CHAT is looking for a high-impact and mission-driven leader who can lead the Workforce Development team to achieve these goals

General Goals & Responsibilities:
Responsible for the continued evolution and execution of the program’s strategic plan, including oversight of mission/vision, philosophy, policies and procedures.
Oversight of the Workforce Development team, including direct management of the program managers and coordinators leading each small business.
Oversight of and accountability for the Workforce Development program budget.
Collaborate with program directors from CHAT’s high school, Church Hill Academy, as well as CHAT’s After School Program to effectively serve overlapping students and advance the holistic development of all the students that CHAT serves.
Assist CHAT’s Development Team in fundraising efforts by providing information for grant applications, speaking at a community event, regularly sharing wins and successes, and liaising between communications staff and Workforce Development staff and students

Training and Preparation Goals & Responsibilities
Direct the recruitment and hiring process for youth participants, including establishing qualifications, expectations, and onboarding plans.
Assist with the identification and implementation of a holistic workforce development curriculum that can effectively prepare students with soft skills and knowledge to succeed in the modern workforce, integrates directly with students’ work experience, and provides opportunities for spiritual growth and formation
Assist with the development of individualized professional development plans for each student that their manager helps implement.

Work Experience Goals and Responsibilities
Oversee and support the managers and coordinators of each program area as they balance providing high-quality products and services with creating an environment of grace, growth, and learning for our students
Help drive new business development and existing business expansion.

Career Launch Goals and Responsibilities
Help launch program participants well by recognizing gifts & achievements, establishing a network of work and learning opportunities, and developing a pipeline of employers to refer youth.
Provide informal ongoing support and mentorship to program alumni.

While each workday has a unique set of responsibilities, a sample daily schedule gives a sense of the range of tasks and responsibilities that could occur on a regular basis throughout the year. Like other directors at CHAT, the person filling this role will be afforded significant flexibility and autonomy with their time and work style to ship deliverables, meet goals, and accomplish strategic priorities.

Arrive at 830 AM. A typical workday for this position is 830 to 530 PM and home base is CHAT’s administrative office (3015 N ST), home to our woodworking, screenprinting, and urban farming programs. This person is also responsible for the Front Porch Cafe (2600 Nine Mile Rd) and significant time would also be spent here meeting with community partners, shepherding staff, along with occasional time spent behind the service counter. The following schedule gives a broad overview of the types of responsibilities, meetings, and tasks that the Director engages – in this role, every day is different!

8:30 – 9:30 AM: Respond to emails, review calendar & work projects, and prepare for meetings
9:30 – 10:30 AM: Workforce Development Staff Meeting – Cover key tasks and objectives with staff, discuss student training and evaluation, lead prayer and short Scripture study.
10:30 – Noon: Administrative time to plan trainings and develop/adapt curricula.
Noon – 1 PM: Lunch meeting with area employer who’s interested in hiring CHAT alumni.
1:00 – 2:00 PM: One-on-one meeting with direct supervisor, the Chief of Programs. Cover any key challenges you need help or support with, discuss big picture strategic plan goals and metrics.
2:00 – 3:00 PM: Administrative time to review financial reports, answer emails.
3:00 – 4:00 PM: Lead workshop for students on a key soft skill they need in the workforce, explain how they will be evaluated over the next month on that skill in their jobs.
4:00 – 5:00 PM: One-on-one meeting with one of the business managers
5:00 – 5:30 PM: Workday wrap-up

Reports to Chief of Programs.

Required Qualifications:
Commitment to the vision and mission of CHAT including our mission as a faith-based Christian organization that affirms the Apostles Creed Commitment to serving and engaging Richmond’s East End community Bachelor’s Degree from an accredited post-secondary institution Business background or relevant experience working in a business environment is preferred. Minimum 5 years of management experience Have a passion for working with urban teens and young adults.
Commensurate With Experience
We offer competitive health insurance plans, paid parental leave, generous holidays and vacation, and a tuition reimbursement plan for mission-aligned professional education costs.
How to apply:
To apply for this role, please complete the online application and submit your resume and cover letter to the email address found at http://chatrichmond.org/employment-opportunities. In addition, send the CHAT reference form found at the link above to two personal references.
Leadership & Executive, Management
Posting Organization:
Church Hill Activities and Tutoring