Home / Jobs / Membership Coordinator

Membership Coordinator

Virginia Museum of Fine Arts

The Virginia Museum of Fine Arts (VMFA) has an exciting opportunity for a qualified candidate to fill the role of Membership Coordinator.

Duties include administrative tasks in support of the department such as:

• Answering the membership email inbox and assisting with membership phone calls
• Point of contact for member issues and customer service
• Work with volunteers making stewardship phone call
• Track inventory of membership collateral
• Oversee and coordinate changes pertaining to general-level membership information on the VMFA website
• Manage overall Membership print and email correspondence
• Manage the Membership Card Program, including both physical and digital membership card distribution
• Liaison between the Membership Department and the Visitor Services Department
• Member event coordination and communications
• Other duties as assigned

Required Qualifications:
Minimum Qualifications Ability to: • Establish effective working relationships with staff, members, the public, and other stakeholders • Communicate effectively, orally and in writing • Provide excellent customer service • Work in a fast-paced environment, managing multiple projects simultaneously • Provide strict time management and superb organizational skills • Work proficiently using Microsoft Office Suite and Google Applications or similar applications. • Work occasional evening, early morning and weekend hours • Work on-site Preferred Qualifications • Bachelor’s degree or equivalent applicable experience or training • Substantive experience in an administrative position • Experience working directly with clients, customers, or members • Museum, Membership, Non-profit or Fundraising experience • Event management experience • Experience with Blackbaud’s Raiser’s Edge or similar database • Experience with Mail Chimp or a similar email platform
$35,000 - $37,000 annually
Employee Benefits This salaried, non-exempt position offers Commonwealth of Virginia employee benefits such as 12 paid holidays, health benefits and more. VMFA staff also enjoy agency benefits like free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse Restaurant, Best Café, and VMFA Shop.
How to apply:
Online applications will be accepted until 11:59 PM on July 26, 2021. Please contact the HR office at recruitment@vmfa.museum if you need assistance. Virginia Museum of Fine Arts is an EEO/AA, Virginia Values Veterans (V3) Certified Employer. Please submit three (3) references. Provide full name, phone number and email address. References may be attached in a separate document in the “other” field in the portal; or they may be included with the resume or cover letter. Professional references are preferred. Other reference types will also receive consideration. References should be able to attest to your knowledge, skills, and abilities, especially qualifications relevant to the position for which you are applying. Click here to apply for posting: https://virginiajobs.peopleadmin.com/postings/234590
Administrative & Office Support
Posting Organization:
Virginia Museum of Fine Arts