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Program Support Coordinator


Homeward, the planning and coordinating agency for homeless services in the Richmond region is seeking a highly motivated and organized individual to serve as our Program Support Coordinator. This position is a full-time member of Homeward’s staff of ten.

Reports to: Operations Director

Key Responsibilities:

• Maintain Homeward’s donor database and grant management calendar. Assist staff members in complying with reporting deadlines.
• Draft thank you letters, and ensure that gifts are recorded and acknowledged promptly.
• Provide administrative support for the quarterly Board of Directors meetings.
• Schedule meetings, secure locations, communicate with attendees, set up rooms, and order food as needed.
• Manage office supplies, including purchasing and maintaining adequate supply levels.
• Manage office equipment and furniture, including maintaining equipment inventory, coordinating office setups for new staff members and for inter-office moves.
• Coordinate requests for support for phone and IT issues. Serve as the point of contact for phone and IT vendors and support professionals.
• Other Administrative Duties: maintain board and staff lists, make travel and conference registrations, assist staff members with ad-hoc administrative tasks, collect and organize receipts from staff members monthly, ensure common areas are clean, serve as point-of-contact for guests.
• Participate in Homeward’s events: Project Homeless Connect, winter and summer Point-in-Time Counts, and the Best Practices for Preventing and Ending Homelessness Conference.

Required Qualifications:
• Detail oriented self-starter, with strong organizational and time management skills • Team player with a customer service orientation • Excellent written and verbal communication skills • Ability to work independently and to manage and prioritize multiple tasks with competing deadlines • Proficient in MS Word and Excel, and use of databases • Ability to interact professionally and compassionately with all levels of community, including board members, funders and donors, partner agencies, and people experiencing homelessness
Comprehensive benefits package
How to apply:
To apply, send a resume and cover letter to jobs@homewardva.org.
Administrative & Office Support
Posting Organization: