Home / Jobs / REQUEST FOR INFORMATION (RFI): “SAFETY NET” SHELTER SERVICES FOR INDIVIDUALS EXPERIENCING HOMELESSNESS

REQUEST FOR INFORMATION (RFI): “SAFETY NET” SHELTER SERVICES FOR INDIVIDUALS EXPERIENCING HOMELESSNESS

Homeward

Request For Information (RFI) “Safety Net” Shelter Services for Individuals Experiencing Homelessness

Homeward is requesting information from community-based organizations interested in providing “Safety
Net” Shelter Services to include, shelter facility, supervision, meal preparation, and site management, for
individuals experiencing homelessness across the Greater Richmond Continuum of Care Service Area
(with an emphasis on individuals in the City of Richmond, Chesterfield County, Henrico County &
Hanover County).
Homeward invites those community-based organizations which are capable of fulfilling the scope of work
responsibilities outlined in this RFI to respond.

Posting Organization:
Homeward
Project Deliverables:
General Requirements: 1. PROVIDER: Community-based organization including but not limited to existing shelter providers, faith-based organizations, community centers, recreation centers and other human-service community-based partners in the Metro-Richmond region. 2. POPULATION: Street homeless individuals at imminent risk for serious harm or death resulting from extreme weather conditions/events. 3. CAPACITY: 20 – 50 individuals per site. Total program capacity across all sites is 150 individuals. 4. AMENITIES: Bus-line Accessible preferred, Bathrooms (showering facilities preferred), Kitchen/Food Prep space, Secure Location, Easy Monitoring, Food Service (ideally volunteer) & supervision (12 – 24hrs dependent upon event). Food service to include at a minimum one (1) hot meal (preferred) & one (1) meal pack supplement (i.e. drink, cereal bar, fruit, etc)/ 24 hour period. Location must provide adequate space and accommodate recommended shelter specifications: • A minimum of one (1) washroom that is barrier-free, fully accessible and designated gender-neutral. • A minimum of one (1) toilet for every fifteen (15) clients up to the first one-hundred (100) clients, and one (1) toilet for every thirty (30) clients thereafter. Urinals may replace up to half the number of required toilets in men’s bathrooms. • A minimum of one (1) washbasin for every fifteen (15) clients. • A minimum of one (1) soap dispenser within 0.6 m. (2 ft.) of each washbasin. • A minimum of one (1) shower for every twenty (20) clients (preferred but not required) • Bed Arrangements providing six (6)- foot spacing between beds. (Cots will be provided) • Face coverings and gloves available. • Daily VDH Symptom Checklist Completed for each client at each check-in. 5. AVAILABILITY: Locations must be able to come on-line within 12 hours of notification or 12 6. ADDITIONAL REQUIREMENTS: o Ability to store homeless service system provided cots for designated number of bed spaces at your location. o Cleaning – full sanitation and set-up with a 2x daily cleaning and on-going supplies for residents to maintain health. o Staffing – 1 Site Manager and 2 Site Supervisors/8 hour shifts for each location. o Meals – Breakfast, Lunch (only if activated to 24 hours), Dinner provisions (At least 1 hot meal preferred). o Resident Agreement -established understanding and agreement that all residents will comply with program requirements and activities during duration of stay (sample to be provided). o Insurance/Liability confirmation for operating such a program out of this facility. o Health and Safety Equipment and decision-making protocol for staff. o Shelter site operations/supervision training for each location site-manager and designated site supervision volunteers.
Project Goals & Objectives:
Homeward, on behalf of the Greater Richmond Continuum of Care serving those experiencing homelessness seeks to pilot a year-round “Safety Net” Shelter solution to provide intermittent shelter and associated care services for those experiencing homelessness during a serious event that places their health & safety at significant risk (i.e. extreme cold temperatures, natural disaster, extreme weather event). We are seeking to establish multiple sites across the GRCoC region (including the City of Richmond and the Counties of Chesterfield, Henrico, and Hanover) to facilitate easy access and adequate space to accommodate up to 150 individuals at any given time. Assistance is offered without preconditions (such as employment, income, absence of a criminal record, or sobriety) and with few to no barriers. Shelters should be low or no barrier and non-discriminatory.
Project Challenges:
AVAILABILITY: Locations must be able to come on-line within 12 hours of notification or 12 hours post unplanned emergency event. ADDITIONAL REQUIREMENTS: o Ability to store homeless service system provided cots for designated number of bed spaces at your location. o Cleaning – full sanitation and set-up with a 2x daily cleaning and on-going supplies for residents to maintain health. o Staffing – 1 Site Manager and 2 Site Supervisors/8 hour shifts for each location. o Meals – Breakfast, Lunch (only if activated to 24 hours), Dinner provisions (At least 1 hot meal preferred). o Resident Agreement -established understanding and agreement that all residents will comply with program requirements and activities during duration of stay (sample to be provided). o Insurance/Liability confirmation for operating such program out of this facility. o Health and Safety Equipment and decision-making protocol for staff. o Shelter site operations/supervision training for each locations site-manager and designated site supervision volunteers.
Project Budget:
See "How to Apply"
Funder Endorsed:
No
RFP Closing Date
28 Wed October, 2020
Project Skill Area/Classification:
Other
Website:
http://www.homewardva.org;%20www.endhomelessness.org
Project Location:
Metro
How to Apply:
Contact Person Information: Contact Person: John Dougherty Contact Person Title: Project Manager Contact Person Email: john@humanserviceinnovations.com Subject Line: RFI Safety Shelter Response – (Organization Name) Responses to this RFI will be accepted until 2:00 PM EST on 10/28/20 Inquiries can be submitted to the above contact person by email. Email is the preferred method of receiving responses to this RFI. Responses must include the organization/ company name. What to provide in response to this RFI: We are interested in obtaining a statement of interest outlining the ability and commitment of your organization to fulfill the requirements outlined in this RFI for a twelve (12) month period effective November 1, 2020 – October 31, 2021, and associated cost for doing so. We are prioritizing organizations seeking to deliver this as part of their organizational or faith mission at little to no expense through the use of volunteers and pro-bono space provision. However, we recognize that this may not be feasible and there will be some operational costs. 1. FACILITY OFFERING: Name, location, contact information, and occupancy capacity. 2. REQUIREMENTS: Confirmation statement of ability to meet each of the General Requirements, Availability Requirements and Additional Requirements (outlined above). 3. FEES: Line item summary of any costs/fees for delivery on any aspect of the requirements, as well as a summary budget with a total cost for 12 months. 4. FACILITY FLOOR PLAN: Please provide a floor plan of the space to be utilized if you were to operate a “Safety Net Shelter” program. Questions: Please provide a brief but thorough response to each of the following. 1. Does your organization or has your organization ever in the past delivered shelter services for individuals experiencing homelessness? If yes, please describe. 2. Does your organization have the ability to meet all required elements of this request? If no, what specific components cannot be met or need modification? 3. How does your organization ensure the safety and well-being of staff and any potential clients/community guests as it relates to preventing the spread of COVID-19 (i.e. protocol, policies & procedures, etc.)? 4. How would your organization adapt if an “event” evolved from an overnight shelter need to requiring multi-day 24/7 shelter operations? 5. What major barriers/challenges would you anticipate in your organization’s ability to stand up a “Safety Net Shelter” operation in the next 30 days? 6. What supports/resources (people, process, infrastructure, capital) would you need to effectively and efficiently carry out this obligation over the next 12 months? 7. Is your facility approved for use in such a capacity (i.e. Zoning/Special Use Permit, Governance requirements, etc.)