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Volunteer Advocate Supervisor/Coordinator

  • Full Time
  • Henrico
  • Posted 4 weeks ago

Henrico Court Appointed Special Advocates, Inc.

The Volunteer Advocate Supervisor/Coordinator will be a member of the Case Management Team under the supervision of the Program Manager. The position is responsible for assisting with all aspects of the CASA program. The Volunteer Advocate Supervisor’s primary responsibilities will include volunteer recruitment, screening, training, case assignment, case supervision, report editing, court hearing liaison and recognition. Specifically, this position will entail:

Volunteer Casework 90%
▪ Supervise volunteers in compliance with program policies and support the volunteers during court hearings. Attend Family Partnership Meetings, Family Assessment Planning Team Meetings, Individualized Education Program (IEP) Meetings, and any other relevant meetings related to the child.
▪ Assign active volunteers to ongoing caseload.
▪ Initiate letter to principals when case is opened.
▪ Make a minimum of one monthly contact with each volunteer and schedule regular case conferences as required by the Program Manager.
▪ Consult with DSS staff and guardian ad litem attorneys regarding needs and volunteer assignments.
▪ Keep Program Manager informed of any problems or concerns involving CASAs or others which might have a negative impact on the organization.
▪ Read, edit, and prepare all CASA case reports for approval of the Program Manager.
▪ Ensure that all CASA case reports are submitted to the court in a timely manner.
▪ Attend appropriate conferences and workshops for the development of program for volunteers.

Volunteer Training 5%
▪ Assist in the recruitment and screening of prospective volunteers.
▪ Schedule, coordinate, teach, or attend training classes.
▪ Develop and maintain training manual for staff-lead training sessions.
▪ Develop multiple Continuing Education opportunities for volunteers.
▪ Ensure that each active volunteer completes 12 hours of Continuing Education per year.

Planning and Evaluation 2%
▪ Work with the Program Manager to develop and implement plans to achieve the volunteer program’s goals.
▪ Assist in reviewing and evaluating the volunteer program’s progress towards meeting goals.
▪ Assist the Program Manager in ensuring the program’s compliance with the requirements of program policies and regulatory agencies.
▪ Attend scheduled staff meetings.
▪ Participate in professional development as necessary and required for volunteer management.

Volunteer Appreciation 1%
▪ Assist the Program Manager with all volunteer recognition activities including case conclusion thank you notes.

Community Relations 2%
▪ Foster positive relationships with social workers, guardian ad litem attorneys, clerks of the court and other case personnel.
▪When appropriate, participate in activities that inform the community about the child advocacy program’s mission.

Required Qualifications:
The position requires a degree in child welfare, counseling, human services, juvenile justice, or law. Master's degree preferred. It is also important that this person have an understanding of and experience with community organizations and volunteer supervision. The qualified candidate must have a proven skillset in people coaching/management, be able to demonstrate an ability to effectively supervise volunteers, and possess excellent oral and written communication skills.
Starting salary: $41,000 - $43,000
Exempt full-time salaried. After 90 days of employment: 3 weeks paid leave; generous state holiday schedule; retirement (Simple IRA).
How to apply:
To apply, send cover letter, resume, and three (3) writing samples to: Jeannine Panzera, Executive Director pan01@henrico.us In cover letter, please state salary requirements. Incomplete applications will not be considered.
Volunteer Coordination
Posting Organization:
Henrico Court Appointed Special Advocates, Inc.