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Volunteer Coordinator

International Rescue Committee

IRC Background: Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 28 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. Our programs are designed to ensure refugees thrive in America–whether ensuring children are enrolled in school, adults become self-reliant through employment or starting businesses, or families receive acute medical care they need to recover from trauma or illness. The IRC helps those in need to rebuild their lives and regain control of their future in their new home community.

Job Overview: The Volunteer Coordinator supports all of IRC’s programs by recruiting and training volunteers and interns, coordinating donations of clothing and goods from community members and distributing them to clients, managing social media and online communications strategies, and assisting the Site Manager in the implementation of community outreach and donor cultivation activities.

Major Responsibilities:
Responsibilities include, but are not limited to:

Volunteer Coordination
• In collaboration with program staff, create and maintain accurate, up-to-date job descriptions for all volunteer and internship opportunities.
• Recruit, screen, orient, train and match volunteers and interns with appropriate service opportunities, in accordance with IRC national volunteer guidelines.
• Provide ongoing support to volunteers and interns throughout their service period.
• Record and report all volunteer time and keep accurate, appropriately documented electronic and paper records of service time.
• Maintain individual files on all volunteer and intern staff, ensuring required documentation is complete, accurate and on file.
• Recognize volunteers and their service through events and communications.
• Serve as the staff contact for the VCU and UR internship programs.

In-kind Donations
• Coordinate donation drives and donations from individuals and ensure that all in-kind contributions are properly receipted, inventoried, and stored.
• Coordinate and record the distribution of in-kind donations.
• Generate and submit accurate and timely reports of all in-kind donations to the Finance Manager and send acknowledgements to in-kind donors, according to IRC policies and procedures.
• Oversee donations closet ensuring it is a well-stocked, organized, and clean space for clients.
• Manage IRC Richmond’s car donation program, liaising with potential donors and ensuring that all required documentation requirements are met.

External Relations
• Assist the Site Manager in planning and executing special events and outreach activities.
• Coordinate support of Do-it-Yourself fundraising and other special volunteer and in-kind giving events with community and civic groups.
• Ensure that IRC Richmond’s webpage is updated, and that there is a consistent presence on social media platforms.
• Enter donations into Salesforce; generate reports as needed to analyze donor data.
• Represent IRC at volunteer and career fairs and other community outreach opportunities.
• Assist the Site Manager in the coordination of activities with key groups of community supporters including the IRC Community Development Committee, the Richmond Refugee Dialogue, and the Refugee Community Resource Hub.

Team/Office Participation:
• Participate in all program meetings, staff development activities, and fully engages as a member of the team
• Comply with all policies, procedures and protocols of the agency
• Other related duties as assigned

Required Qualifications:
Job Requirements: • Bachelor’s degree strongly preferred • Minimum one year of demonstrated success in managing volunteer programs strongly preferred. Event planning and coordination experience and/or resource development experience a strong plus. • Proven, superior organizational skills in a complex, multi-tasking environment and the ability to manage multiple projects and deadlines. • Excellent Microsoft Office skills and ability to learn new computer applications rapidly. • Ability to work some evening and weekend hours is a must. • Ability to communicate effectively and diplomatically with current and prospective donors and volunteers, partner agencies, multi-cultural clients and colleagues on all levels. • Superior writing and editing skills, with strong attention to detail. • Valid driver’s license and reliable access to an insured vehicle. Working Environment: • A combination of standard office environment and ‘field’ time in the community to perform the above outlined responsibilities. • Will require some weekend and/or evening work.
Salary:
Commensurate with experience
Benefits:
Standard benefit package including health insurance and retirement benefits.
How to apply:
Apply online only at https://rescue.csod.com/ats/careersite/JobDetails.aspx?site=1&id=910
Website:
http://www.rescue.org
Classifications:
Volunteer Coordination
Location:
Henrico
Posting Organization:
International Rescue Committee